Terms of Service

These terms govern any package you buy or enquiry you submit through artificial-designer.com, operated by Artificial Designer, Laboratorijas iela 9A, Rīga, LV-1009, Latvia.

The services

Artificial Designer sells fixed-scope design and development packages, each described on its own page with a stated price (shown ex. VAT), timeline, inclusions and exclusions. Two catalogue entries — Website Bespoke and Product Partnership — and any work scoped outside the listed packages, are priced on request and confirmed in writing before any work or payment is required.

Ordering and payment

Placing an order through checkout is an offer to buy the selected package(s) at the price shown. We confirm the order by email with a reference number. Packages under €1,500 and all Care Plans are charged in full at checkout. Every package €1,500 and over is charged 40% at checkout as a deposit to book the work, with the remaining 60% due on delivery. VAT is applied at checkout per the rate applicable to your country and VAT status, as described on the Pricing page. Care Plans bill monthly until cancelled.

Demo checkout

At present, checkout on this site runs in a clearly marked demo payment mode: no card details are collected or transmitted, and no real charge occurs. An order reference is generated and you’re asked to email it to support@artificial-designer.com to begin the real engagement. This will be replaced by a live payment method in due course; these terms will be updated to name it before that change takes effect.

Scope, revisions and changes

Each package states its included deliverables, exclusions, timeline and number of included revision rounds. Work beyond the stated scope, or beyond the included revision rounds, is agreed and priced separately before it begins. Timelines assume content and feedback are provided within the windows described in the Process page; late content or feedback extends the timeline by the same amount of time.

Client responsibilities

You’re responsible for providing accurate information, timely content and timely feedback, and for having the rights to any material (text, images, brand assets) you supply to us for use in your project.

Ownership and intellectual property

Full ownership of the deliverables — design files, code and content produced for your project — transfers to you once the package is paid in full. Until then, deliverables remain the property of Artificial Designer. This studio does not retain any ongoing licence or claim over your completed project once payment is complete.

Cancellations and refunds

Full terms are set out in the Refund & Cancellation Policy, which forms part of these Terms.

Liability

Artificial Designer delivers services with reasonable skill and care, to the specification agreed in writing for each package. We are not liable for outcomes that depend on factors outside our control — including your traffic, market conditions, or third-party platforms and providers you choose to use. Nothing in these terms excludes liability that cannot lawfully be excluded under Latvian or EU law.

Governing law

These terms are governed by the law of Latvia. Any dispute not resolved directly will be subject to the jurisdiction of the Latvian courts, without prejudice to any mandatory consumer protections available to you under EU law in your own country of residence.

Contact

Questions about these terms: support@artificial-designer.com.