SERVICE — 07 · Grow & Maintain
WHO IT’S FOR
Who it’s for
The post-launch orphan
The agency that built the site is gone, and nobody currently owns hosting, backups, or the occasional content change.
No time for upkeep
You could technically make small edits yourself, but you’d rather the site simply stayed current, secure and backed up without your attention.
INCLUDED
What’s included
| Hosting management | Uptime monitoring and server-level updates |
| Security updates | Platform and dependency updates applied on a schedule |
| Backups | Scheduled, tested backups at the frequency stated in your plan |
| Content edits | Monthly hours for small text/image changes, per tier |
| Monthly report | What was done, what’s due, and current uptime |
| Response time | A stated tier-based number, not an implied promise |
PROCESS
How we deliver it
- 01
Onboarding
Access, hosting and current site state reviewed.
2–3 days
- 02
Setup
Monitoring, backup schedule and update cadence configured.
2–3 days
- 03
Ongoing month
Edits, updates and monitoring within your tier’s hours.
continuous
- 04
Monthly report
Sent every month, what was done and what’s due next.
1 day
PACKAGES
Packages
| Tier | Price | Hours / month | Action |
|---|---|---|---|
| Care Lite | €95 / month | 1 hour/month for small content edits | |
| Care Standard | €240 / month | 4 hours/month for content edits | |
| Care Pro | €480 / month | 10 hours/month for edits and improvements |
PROOF
Proof
Every commitment above is a number this studio is accountable for on its own site too — the same hours-and-response model, not a marketing description of "ongoing support."
FAQ
FAQ
What counts as a "small edit" within the hours?
Text changes, image swaps, minor content updates — anything that doesn’t need new design or development work.
Do unused hours roll over to next month?
No — hours reset monthly.
Can I upgrade or downgrade tiers later?
Yes, at any time — the change takes effect from your next billing cycle.
Is uptime monitoring 24/7?
Yes — monitoring runs continuously; response happens during studio hours unless you’re on Care Pro.
How do I cancel?
30 days’ notice by email to support@artificial-designer.com — see the Refund & Cancellation Policy for the full terms.
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